Commendation Requests
Guidelines for Requesting Commendations
To ensure fairness, consistency, and equitable recognition, below are policies and procedures for requesting and distributing commendations.
Please read through thoroughly. For any questions, please contact Efeosa Orhue at Efeosa.Orhue2@acgov.org or call (510) 272-6676.
ELIGIBILITY & CRITERIA
- Must be operating within District 2 in order to be eligible for commendations:
- Community-Based Organizations (CBO’s)
- Non-profits
- Schools
- Businesses
- Individual Acknowledgement
- Contributions should positively impact the District 2 Community:
- Volunteer/ Service
- Notable achievements
- Honor Milestones
- Significant Contributions
- Anniversaries
- Retirements
- Other Community-Related Achievements
REQUEST SUBMISSION PROCESS
- Timeframe for Submission:
- Requests must be submitted at least 15 days in advance of certificate pick-up date, event, or mailing.
- For events requiring multiple certificates, requests must be submitted at least 20 days in advance to ensure timely processing.
- Requests must be submitted at least 15 days in advance of certificate pick-up date, event, or mailing.
- Submission Methods:
- Email:
- Physical submissions can be delivered to the District 2 Office:
- 24301 Southland Dr. Suite 101, Hayward 94545
- 9:30am – 4:30pm Wednesday – Friday
- Mondays & Tuesdays by appointment only
PROCESSING & PICK-UP
- Processing Timeline
- Standard requests will be processed within two (2) weeks of submission.
- For expedited requests (less than 14 days’ notice):
- Contact the District 2 office at (510) 282-6676
- Expediting approval is not guaranteed.
CERTIFICATE DELIVERY/ PICK-UP
- Option 1 – Mail Delivery
- Commendations may be delivered via mail.
- Please provide the complete address when requesting mail delivery.
- Option 2 – Pick-Up
- A confirmation email will be sent when the commendation is ready for pick-up.
- Commendations can be picked up from the Hayward District 2 Office during the following hours:
- Wednesday – Friday: 9:30am – 4:30pm
- Mondays and Tuesdays: By appointment only.
- District 2 Hayward Office Address:
- 24301 Southland Drive. Suite 101 Hayward,CA 94545
- Additional parking available behind the Panera Bread next door.
- Option 3 – Drop Off
- A confirmation email will be sent when the certificate is ready.
- Commendations can be dropped off on the day of the event upon request.
- Commendations can be presented during the event upon request.
- Photos of the recognition moment can be shared with the District 2 Office for potential social media or newsletter features.
- Commendation presentations are subject to the availability of staff and alignment with the District 2 Office’s calendar and priorities.
- Requestees will be notified of any changes or adjustments to the presentation plans.